Holiday Shopping Tips

As the season of holiday gift-giving starts, the Better Business Bureau offers some advice for shoppers getting ready to enter the buying rush.

• Set a realistic budget and stick to it. Also make a list of the gifts you would like to give. This can help you avoid buying on impulse gifts that may be inappropriate or too expensive.
• Compare prices and shop carefully. Holiday "sales" and "markdowns" sometimes aren't the bargains they appear to be. Read catalogs and advertisements to compare prices for the same or similar merchandise to determine whether a holiday sale price is really a bargain. The internet provides an easy means to do pre-shopping research.
• Before making a purchase ask the merchant about its refund and exchange policy. A store is not obligated to accept items for refund, exchange or credit unless the item is defective or was misrepresented. Never assume that the merchandise can be returned. Refund and exchange policies vary from store to store, so before making a purchase, inquire about and completely understand the store's policy. To make the process easier, be sure to save all tags and receipts, and bring the merchandise back in good condition and as soon as possible. Remember that some stores have a time limit for returns.
• Be informed about your rights when placing orders through catalogs, mail order, TV shopping networks, and online venues. Ask about delivery times, delivery costs, and how returns are handled. Check the company's reliability report with the Better Business Bureau.
• Use caution if you're considering playing Cyber-Santa this year. More products are available online this holiday season than ever before. While some consumers access online merchants to do pre-shopping research, an increasing number are becoming more comfortable purchasing goods via the internet. If you're not familiar with the merchant or the company, contact your BBB for a report. Visit the Better Business Bureau's BBBOnLine site for additional information regarding online businesses.
• Buy appropriate toys for children. Keep in mind the child's age and abilities. Use age guidelines on toy packages, but also consider the particular child you're buying for and whether he or she is ready for the toy. The Consumer Product Safety Commission has tips on selecting safe toys.
• Be on your guard at all times when shopping. Never leave your wallet, credit card, or purse on a counter. Don't get overloaded with packages or lose track of your children if they are accompanying you. Shop with a companion or ask for a security escort to your car.
• Give but give wisely. If you're approached in person for a donation, don't give if you're pressured or if the solicitor is vague. Ask for written information to review. If the appeal is genuine, your donation will be just as appreciated later. Consult with the BBB's Philanthropic Advisory Service for additional holiday giving advice and information on charities meeting CBBB ethical guidelines.

This information is general in nature and is not intended as a reliability report on any company, product, or service.